About Us


UDomain.COM is the domain name registration unit of UDomain Web Hosting, the largest web hosting company in Hong Kong. Leveraging on the strength of our partners, Webnic and Tucows an ICANN-accredited registrars, UDomain.COM is capable of providing a broad range of domain names as well as domain-related products.


Why Register a Domain Name with UDomain.com
     

24-hour Support Hotline.We are the only domain name registration provider with 24 hour telephone support hotline in the Greater China region. So if you want to ask an important question about your domain name in the middle of the night, we are here to serve you. All our customer service representatives are fluent in English, Cantonese and Mandarin.

Fast and easy. Registering a domain with UDomain.COM is so simple. The entire registration takes less then 3 minutes and you can pay instantly using Visa, MasterCard, and PayPal.

Easy management. You can manage all of your domain names in one account, without having to remember dozens of login names and passwords for each of your domain names

Great discount. UDomain.COM offers extraordinary discounts from time to time. Be sure to check the main page for the latest offers

Value added services. At UDomain.COM, registering a domain name is just the beginning. We provide a broad range of domain name related services including private domain, domain locks, extra email box etc.

Reputation is key. UDomain is a well-recognized brand in the Greater China Region and we are managing over 20,000 domain names.

 


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What is a domain name?
Who is involved in getting
my domain name?
What's the difference
between .com, .net, .org
domain names?
What's a .biz domain name?
I just registered a new
domain name.
How soon can use it?
How do I pay for
a domain name?


What is a domain name?
A domain name is essentially a signpost on the Internet. Every website you've ever been to, and every email you've ever composed, has used a domain name in its address. Once a domain name is registered to a person or company, it is that person's to use exclusively as long as they continue to pay the yearly renewal fee. Our domain name is udomain.com, and we also own udomain.com.hk.

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Who is involved in getting my domain name?
Once you've applied for the name, UDomain.COM accepts payment, processes the order with the corresponding registrar, and then the domain name is registered to you. This process can generally be completed within one business day. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified. It takes around two business days.

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What's the difference between .com, .net, .org domain names?
Originally, the three letter extensions after the dot (or Top Level Domain/TLD) were meant to denote whether the domain name was being used for business (.com) charity/non-profit (.org) or for a technology based company (.net). However, with the explosion of the Internet (and specifically, the world wide web) as a new business medium, the lines were blurred, and companies and individuals alike started cross-registering domains (ie. Me.com, me.net, me.org) just to protect their interests. Now, .com, .net, and .org names (the generic Top Level Domains) can be used for any purpose.

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What's a .biz domain name?
As same as .com, .net or .org, .biz is one of the generic top-level domains. It is intended for registration of domains to be used by businesses. The name is a phonetic spelling of the first syllable of business. The biz TLD was created to relieve some of the demand for domain names in the com top-level domain, and to provide an alternative for businesses whose preferred domain name in com had already been registered by another party.

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I just registered a new domain name. How soon can use it?
New domains and changes to domains may take up to 12 hours for .COM, .NET, and .ORG domains and about 24-48 hours for all other domain extensions to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email. For some country specific domain names, the domain will not be ready until all documents required are submitted and verified.

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How do I pay for a domain name?
UDomain.COM accepts VISA, Mastercard via our trusted secure payment gateway. We also welcome payments by PayPal as well as company cheques and direct deposit into our bank account. If you have chosen to pay by cheque or bank deposit, you will receive our email invoice immediately after the registration. Please settle the payment as soon as possible. We can only process your domain names after receiving your payment. If you have any questions regarding the payment method, please contact us at billing@udomain.com.

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